Last night, I was on 9W 354 from New Delhi to Mumbai.
The mandatory announcements are made, and we taxi towards the runway, ready for take off.
The cabin lights are switched off, and piped music pipes up.
It's Carole King, and I love the song.
"I feel the earth move under my feet; I feel the sky tumblin' down; I feel my heart start to tremblin'", she sings.
Now you know why certain operations, including the selection of music for in-flight listening, should never be outsourced.